We take your privacy and the privacy of your clients very seriously and have outlined below what measures we take in order to keep all data secure and where appropriate, when it is deleted.
Email Member Lists
All Email Member Lists, which include Contact names and email addresses, are kept on secure third party servers. This information (or part of) will not be shared or sold to other third party companies in order to spam you – hurray!
An Email Member List can be created in a number of ways, including by filling out a subscription form and submitting to a website. All contact/subscription forms we build on behalf of our clients make the user aware of what they are signing up for, be it a competition entry or to be subscribed to an Email Member List. We do not use forms which are pre-ticked to automatically sign the user up for something he or she was not aware of.
If someone on an Email Member List complains or contacts us, we might then contact that person. Occasionally, Email Member Lists are transferred between a Client and ourselves – these Email Member Lists are password protected and uploaded to the secure third party server.
If we detect abusive or illegal behavior related to your Email Member List, we may share your Email Member List or portions of it with affected ISPs or anti-spam organisations to the extent permitted or required by applicable law.
If a Contact chooses to use the Forward to a Friend (FTF) link in an email campaign a Member sends, it will allow the Contact to share the Member’s email content with individuals not on the Email Member List. When a Contact forwards an email to a friend, we do not store the Contact’s email address or their friend’s email address, and no one is added to any Email Member List as a result of the FTF link. We only see a total number of times the email campaign was forwarded to a friend by a Contact and do not have access to the email addresses that the email content was forwarded to.
All Contacts on Email Member Lists we manage on behalf of our clients have the option to unsubscribe. Their data is then kept for a certain amount of time and deleted fully.
Cookies and Tracking Technologies during email marketing campaigns
We use web beacons in the emails we send on our clients behalf. These web beacons track certain behavior such as whether an email sent was delivered and opened and whether links within the email were clicked. They also allow us to collect information such as the recipient’s IP address, browser, email client type and other similar details. We use this information to measure the performance of your email campaigns, and to provide analytics information and enhance the effectiveness of our Services. Reports are also available to us when we send email to you, so we may collect and review that information.
The marketing activities we undertake on our clients behalf will not lead to the selling or sharing of any personal information with third parties.
Addresses of people or businesses in which we deliver hard copy magazines, leaflets or stationery for example, are kept for a short amount of time (to fulfil the service our clients have paid us for) and then deleted after a reasonable amount of time after the last transaction with that client.
In a situation where we regularly deliver printed materials to regular customers on a mailing list, we will be supplied a mailing list from our client. The mailing list will be password protected or have been transferred via a secure third party service. We will delete the mailing list from our servers shortly after it has been used and not store it anywhere with us. Our client will permanently hold this data, we only hold it temporarily.
GENERAL OFFICE SECURITY
All devices we use to provide a service to our clients, whether that is managing an Email Member List or simply emailing a client, are password protected (by number, password or Touch ID).
COOKIES ON THIS SITE
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
This website will:
Track the pages you visit via Google Analytics so we can analyse who uses our website. The information we obtain via Google Analytics is used by us to further understand who visits our site for marketing purposes. Information such as (but not limited to) what device, what geographical location, what web browser you use and what pages you visited is collected by us. This information does not include your name, address or email address.
This website will:
Allow you to share pages with social networks such as Facebook
This website will not share any personal information with third parties.
WHAT ARE YOUR CHOICES REGARDING COOKIES ON OUR SITE?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
WHAT DO I NEED TO KNOW ABOUT COOKIES ON OUR SITE?
A cookie is a small text file that’s stored on your computer or mobile device when you visit a website. They can be used to:
Remember your preferences
Tailor sites to your interests.
There are different types of cookies.
First party cookies
These are set by the website you’re visiting. And only that website can read them. In addition, a website might use a separate company to analyse how people are using their site. And this separate company will set their own cookie to do this.
Third party cookies
These are set by someone other than the owner of the website you’re visiting.
Some of our web pages may also contain content from other sites like YouTube or Flickr, which may set their own cookies. Also, if you share a link to a Rainbow Mash page, the service you share it on (e.g. Facebook) may set a cookie on your browser.
The Rainbow Mash has no control over third party cookies.
Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.
These are stored while you’re browsing. They get deleted from your device when you close your browser e.g. Internet Explorer or Safari.
These are saved on your computer. So they don’t get deleted when you close your browser.
Sites use persistent cookies when we need to know who you are for more than one browsing session. For example, a site can use them to remember your preferences for the next time you visit. PLEASE NOTE: The Rainbow Mash do not use persistent cookies.
Other tracking technologies
Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and target advertising at people. PLEASE NOTE: The Rainbow Mash do not use other tracking technologies on this site.
They usually take the form of a small, transparent image, which is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were. There’s info about how to avoid them here.